Outsourcing business processes like request taking; customer support or specialized support can take the weight off of your present staff and permit you to focus on your core business. Our extensive array of call center solutions not only helps you achieve your business goals but also reduces your expenditure, improves operational efficiency and increases your overall revenue.
With unique blend of management experience, high-tech infrastructure, presence of skilled call center professionals, operational processes and usage of latest client relationship software we can provide prompt and efficient call center support services 24x7 that are tailor-made for your customers. Our off-shore delivery model can help clients reduce their capital and operating costs significantly without compromising on the quality of services of their business. Irrespective of your industry we make every possible effort to fulfill your requirements through our tailor made call center solutions. We strive to function as an impeccable link between our clients and their customer to accomplish maximum customer satisfaction.
What makes us special is that, more than a client vendor relationship we believe in operating as business process consultant to our clients by proactively gaining in-depth understanding of their business.
Whether you are a start-up or you have worldwide presence, we are constantly prepared to help you accomplish your business objectives. Our complete call center outsourcing services utilize the right mix of technology and expertise to accommodate the needs of business of all sizes, types and across all verticals.
• Round-the-clock call center support
• State of the art technology
• Timely updates
• Skilled call center professionals
• Efficient quality control
• Faster project turnaround
• Effective planning of workflow
• Healthy work environment
• Technical Security measures for client data security
• Customer care
• Inquiry Handling
• Help desk
• Inbound sales
• Order Management and fulfillment services
• Chat and Email support
• Appointment setting and on call bookings
• Outbound surveys
• Virtual Assistant
• Interactive Voice Response
• Data entry
• Online research
• Form processing
• Form Filling
• Data conversion and data cleansing